If you are a new client
If you have further questions about our services you can contact us by phone, email or through the contact form on this website. We will answer any questions you may have, provide you with a quote based on your requirements and check our availability. If you wish to proceed we will then arrange a free initial consolation at your home and provide you with the necessary forms to complete. Forms can be mailed, emailed or faxed to you to complete prior to the initial consolation or if you would prefer forms can be completed during the initial consultation.
The initial consultation generally takes 30 minutes and is used to ensure that you and your animals are comfortable with us, to discuss your specific requirements and for us to meet the animals that will be in our care. If both parties are happy to proceed we ensure all the forms are completed, collect a spare set of keys and a 20% deposit.
We can arrange collection of spare keys at a later date if necessary however please be aware that this will incur a $5 pick-up fee. The deposit can be transferred into our account if you prefer. Once the deposit has been received we will confirm your booking.
If you are an existing customer
If you are an existing customer requiring our services again you can contact us by phone, email or through the contact form of this website to arrange your booking. Providing your circumstances have not changed we will provide you with a quote and arrange collection of keys if we don't have your keys on file. Please be aware that if we have to pick up keys it will incur a $5 fee. Once your deposit has been paid we will confirm your booking.
ph: 049 893 5349